Premiums, your Insurers only give us a limited amount of time to pay your premiums over to them, which we obviously cannot do if you have not yet paid us. Please therefore ensure that you do send off your premium to us in good time and certainly before the settlement due date shown on your invoice and accounts statement, as failure to do so could prejudice your cover. If you have any queries at all regarding the amount due, or on any other matter at all, please do not hesitate to contact your usual Account Executive.

Claims, the purpose of your policy is to indemnify you in respect of losses that you may sustain. Even in the best-regulated circles claims can unfortunately occur and that is what your policy is there for. In the event of a claim or an incident that could give rise to a claim, please contact our Claims Dept here at Harling House as detailed in our Claims section or e-mail them on claims@haywards.net.